SUPPORT

Autodesk Subscription

Get more out of your Autodesk® software.

Autodesk® Subscription gives customers an advantage with more cloud computing capabilities and capacity, upgrades to the latest software releases, online technical support, and flexible licensing privileges.*

More Cloud Computing Capabilities and Capacity

Subscription customers have greater computing capabilities and more storage capacity with Autodesk® Cloud. As a result, they can view and share more design files on web or mobile devices, simulate and visualize more design options, and improve project results with web-based collaboration and data management solutions.

Upgrades to the Latest Software Releases

Subscription customers receive upgrades to the latest software releases and product enhancements, ensuring they always have the newest design tools to do their jobs.

Online Technical Support

Online technical support enables Subscription customers to quickly resolve issues and get back to work. Subscription customers also have the option to purchase increased levels of Autodesk technical support if needed.

Flexible licensing rights

Subscription customers have flexible licensing privileges that enable them to use both previous and current versions of their software, install the software on both home and office computers, and use it at multiple locations.

PDF Top Reasons to use Autodesk Subscription.

*All Subscription benefits are not available for all products in all geographies.

Get the Autodesk Subscription Advantage

Download Your Subscription Advantage Pack
Ready to get the latest enhancements for your Autodesk product? Visit Subscription Center to download your Subscription Advantage Pack.

Learn about Subscription Advantage Packs
Find your product name below to learn more about Subscription Advantage Pack features.

	AutoCAD® 2011 Learn More			AutoCAD® Architecture 2011 Learn More
	AutoCAD® Civil 3D® 2011 Learn More			AutoCAD® Map 3D 2011 Learn More
	AutoCAD® MEP 2011 Learn More			Autodesk® 3ds Max® 2011 Learn More
	Autodesk® 3ds Max® Design 2011 Learn More			Autodesk® Navisworks® 2011 Learn More
	Autodesk® Revit® Architecture 2011 Learn More			Autodesk® Revit® MEP 2011 Learn More
	Autodesk® Revit® Structure 2011 Learn More

How to Download Your Subscription Advantage Pack
Download Subscription Advantage Packs from Subscription Center, or within your Autodesk product. Watch the tutorial to learn more.

Platinum Support Service

CADapult personalizes support. We enhance the subscription support you get from Autodesk because our team knows you and your business. When you call CADapult you won't be speaking to a stranger - you will be speaking to the person who trained you or who demonstrated the software to you. When you purchase Autodesk from CADapult you will automatically receive our Platinum Support Service.

Customer Service Support

CADapult provides free customer service support regarding any contract, group or license troubleshooting, asssiting with Transfer of License Forms(TOL) as well as Subscription Center.

Technical Support

Standard technical support service including software error troubleshooting is complementary to our subscription customers.

Application Support

Application Support is incorporated with our implementation services and/or custom training offerings. We also offer prepaid blocks of support for projects, application questions, and troubleshooting models. See our Services page to see what our list of other services that support your implementation and ongoing software use.

IT Support

CADapult provides a host of IT support through our ITeam at additional fee.


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